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Urgent - Telpo k20 asking for factory reset

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in K20 by Q&A Freshman (102 points)
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Telpo k20 showing error in red. "ANDROID SYSTEM IS CORRUPT CANNOT LOAD SYSTEM DATA....."

and showing two options

Try again

Factory Data reset

Please provide support how to navigate to factoey data reset note: touch is not working in this screen

Thankyou

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1 Answer

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by Q&A Engineer (5.1k points)

You can connect the mouse to the device and click “Factory Data reset”.

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