App icons dissappeared on the screen

Question

I am using TPS320 but suddenly all apps dissappeared on the screen, the device shows only the blue screen

Answer 1

Thank you for your feedback. I have noticed this problem.
1. You try to forcibly restart the device to see if it works normally.

2. If the problem keeps appearing, please send me the serial number of this device and try to reinstall the firmware.

Comments

Serial number C160320L04200155

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This kernel is special. I suggest you contact the local manufacturer for maintenance. Thank you.