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TPS390 Doesn't show app menu on android

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I have a TPS390 and I want to leave the factory android, try to access it through USB port and windows asks me for a driver to connect it. How can you leave it alone with Android. The serial number is: 3903G39005600212

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by Q&A Engineer (11.3k points)
please share more details ,if possible ,please send video of issue .

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