please refer the video and reconnect the micro usb cable :http://service.telpo.net:8091/index/user/fetfile?key=H0xunSb8f1a9MeEUif still no work ,please install the usb driver
DriverAssitant_v5.1.1:http://service.telpo.net:8091/index/user/fetfile?key=kmGFrLeoRDXP6fu0If still not work ,please try to change other cables or pc .
if you have other T20 ,please try to test other to check if it is hardware issue