Question

why device cannot online on mdm ?

Answer 1

Please kindly note:After registering the SN of the device on the platform at the first time, the device can be activated only manual reboot device.

1、please check the sn is correct

2、please check the network is ok or not

3、please check your sim network has ip limit?use APN?

4、please reboot device for few times

Comments

5.If still can't go online, try to restore the factory settings

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The webpage will not be refreshed automatically, you need to refresh the webpage after each operation to check whether the devcie is online