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in UnCategory by Q&A Freshman (102 points)

We have purchased a Telpo S6 device with the Serial Number: A41S006000100011. While you have provided an SDK, we are currently unable to perform fingerprint scanning using the shared SDKs. The fingerprint module powers on briefly for a few seconds, but we are unable to capture or process any fingerprint data.

Could you kindly provide the appropriate fingerprint SDK along with a working Android sample code that enables us to scan fingerprints and view the results?

We appreciate your support and look forward to your prompt response.

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1 Answer

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by Q&A Engineer (11.3k points)
Please use sdk demo to power the scan on ,and then you can use the fingerprint demo to test .

Follow link is the sdk :

https://service.telpo.com:8093/index/user/getsdk?encode=eyJzbiI6IkE0QlMwMDYwMDAyMDAwMTUiLCJjb3VudHJ5IjoiMTY0In0=
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If you have still have the problem ,please contact the sale and we can make a group to discuss directly.

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