0 like 0 dislike
182 views
in TPS900 by Q&A Freshman (102 points)

We buy 35 units of TPS900 in 2019, in this moment the devices show a warning, "No FSK Detected, connect USB to download FSK!", how we can solve this issue???

image

The SN for one of the devices is, 1903G90007400040.

This is the invoice:

image

Please help!!!

Please log in or register to answer this question.

1 Answer

0 like 0 dislike
by Q&A Engineer (5.1k points)
edited by
Hi. pls use this FSK tool to download FSK.
by Q&A Freshman (102 points)
0 0
Thank you so much Nolan, I will try, but do yow have some instructions???
by Q&A Engineer (5.1k points)
0 0
Hello, you just need to connect the device with a USB data cable, turn on the USB debug mode of the device, then open FileToMisPOS.exe and click Download FSK. pls check.
by Q&A Freshman (102 points)
0 0
thanks, but we can't do anything on the device, the error message block any function... We couldn't turn on the USB debug mode, please help us!!!
And the tool FileToMisPOS.exe show an error to open (0xc0000279), opening in Windows 10 22H2, please, we really need help, we have 50 devices all TPS900 with the same error...
by Q&A Freshman (102 points)
0 0
After install correct drivers, the app work perfectly!!! Thank you so much...
But we have 50 devices with the same problem, the app don't work for all??? we need a different app for each???
by Q&A Engineer (5.1k points)
0 0
If you have 50 devices, you need to unlock them by scanning the code. When you turn on the device, it will be prompted with FSK, and there is an option below that is OFFLINE repair. Click it and a QR code will appear. After scanning the code, a string of serial numbers will appear, and you need to send the serial number to me.
by Q&A Freshman (102 points)
0 0
we don't show the option "OFFLINE repair", and other issue is that device show "Developer Version", how we fix it for all???
In the next link show the serials and state:
https://docs.google.com/spreadsheets/d/108b5fKk5cgv2NcQq3f7XjXaoNP7RqsHaPCoZhbzKn_I/edit?usp=sharing
by Q&A Engineer (5.1k points)
0 0
Considering that the machine is very old, it may be caused by the RTC battery, which can be solved by replacing the battery.
by Q&A Freshman (102 points)
0 0
yes, the battery RTC is a problem, we solve that in each device, but the problem continue after that, with the tool FileToMiPOS.exe we solve the FSK error in the first device, how we solve the same error in the others???
The other problem is the "Developer Version", how fix it???
by Q&A Freshman (102 points)
0 0
Nolan please, help us, we need fix FSK error and change the "Developer Version" to a software version for normal operation, we need fix 50 devices, in the next file you see the diferents SN...
https://docs.google.com/spreadsheets/d/108b5fKk5cgv2NcQq3f7XjXaoNP7RqsHaPCoZhbzKn_I/edit?usp=sharing
by Q&A Freshman (102 points)
0 0
Nolan please, this is our third message, we need help, hurry up!!!
We need launch to production our app in the 50 devices avalilables...
by Q&A Engineer (5.1k points)
0 0
Hi. There are some questions I want to know.
1. How many machines still have FSK problems? 2. Why are some machines converted to development versions? How many machines have been converted to development versions?

By the way, pls check the Anti dismantling Conductive colloid is installed well or not. The FSK problem may be caused by the Anti dismantling Conductive colloid falling off during disassembly.

Related questions

0 like 0 dislike
1 answer 110 views
asked in TPS900 by jojo2704 Q&A Freshman (102 points)
0 like 0 dislike
1 answer 270 views
asked in TPS900 by Yomight82 Q&A Freshman (102 points)
0 like 0 dislike
1 answer 493 views
asked in TPS900 by afif Q&A Freshman (102 points)
0 like 0 dislike
1 answer 264 views
asked in TPS900 by Madam Mariam Q&A Freshman (102 points)
0 like 0 dislike
1 answer 240 views
0 like 0 dislike
1 answer 672 views
asked in TPS900 by Hofer Q&A Engineer (5.3k points)
0 like 0 dislike
1 answer 258 views
asked in TPS900 by Emmanuel Migalo Q&A Freshman (102 points)
0 like 0 dislike
1 answer 1.1k views
0 like 0 dislike
1 answer 2.1k views
asked in TPS900 by bllllll Q&A Freshman (102 points)
Welcome to Telpo Q&A,

If you have a technical question ,please ask here, in English.

If you have faulty devices need be repaired,please create a issue ticket.

Please inquiry your ticket.

Notice :If you have an urgent question or cannot register account of Q&A, you can contact the online support in below jivochat .

Categories

...